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User Agreement

Last Updated: January 2025

1. Acceptance of Terms

By accessing and using Masky ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Masky provides AI-powered tools and services for creating avatars, voice clones, and interactive content. Our services include but are not limited to:

  • AI avatar creation from video content
  • Voice cloning and synthesis
  • Stream alert generation
  • Content processing and management tools

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in any fraudulent, abusive, or illegal activity.

4. User Content and Intellectual Property

4.1 Your Content

You retain ownership of any content you upload or create using our Service. By uploading content, you grant us a license to:

  • Use, process, and store your content to provide the Service
  • Create AI models (avatars, voice clones) from your content
  • Display your content as necessary to provide the Service

4.2 Prohibited Content

You agree not to upload, post, or transmit any content that:

  • Violates any law or regulation
  • Infringes on intellectual property rights
  • Is defamatory, harassing, or abusive
  • Contains malware or harmful code
  • Violates privacy rights of others

4.3 AI-Generated Content

AI models created from your content are your property. However, you acknowledge that AI-generated content may not be perfect and may contain errors or inaccuracies. You are responsible for reviewing and approving all AI-generated content before use.

5. Payment Terms

5.1 Subscription Plans

Some features of the Service require a paid subscription. Subscription fees are billed in advance on a recurring basis. By subscribing, you authorize us to charge your payment method for the subscription fee.

5.2 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to paid features until the end of your billing period.

5.3 Refunds

Refund policies vary by subscription plan. Please contact support for specific refund inquiries. We reserve the right to refuse refunds in cases of abuse or violation of these terms.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these terms. You agree not to:

  • Use the Service to violate any laws or regulations
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use automated systems to access the Service without permission
  • Impersonate any person or entity
  • Collect or harvest information about other users

7. Third-Party Services

The Service may integrate with third-party services (such as Twitch, payment processors). Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the practices of third-party services.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify and hold harmless Masky, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the new terms.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these terms. Upon termination, your right to use the Service will cease immediately.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Masky operates, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about this User Agreement, please contact us:

  • Email: support@masky.ai
  • Website: masky.ai
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